Market Engagement Event for Home-Based Support and Reablement Services

1. Introduction

The London Borough of Waltham Forest ("the Council") is undertaking this Preliminary Market Engagement (PME) exercise to inform the future commissioning of Home-Based Support and Reablement Services.

The purpose of this engagement is to:

• Seek provider and stakeholder feedback

• Inform the future service model and procurement approach

• Understand market capacity, capability, and innovation

• Support delivery of high-quality, sustainable, and outcome-focused services

2. Background and Context

The Council currently commissions Home-Based Support through a framework arrangement with multiple providers, delivering approximately 1,000-1,100 care packages annually.

Home-based care and support is critical to:

• Enabling residents to live independently at home

• Supporting hospital discharge and system flow

• Preventing or delaying the need for long-term residential care

• Meeting statutory duties under the Care Act 2014

Demand has increased significantly in recent years, alongside:

• Increased complexity of need

• Workforce pressures

• Growing reliance on spot purchasing

The Council is therefore reviewing its commissioning approach to ensure a more flexible, sustainable, and outcome-focused model.

3. Market Engagement Event Details

We have arranged an engagement event, details as follows:

Date: Friday 10th July 2026

Time: 3.30pm to 4.30pm

Via: Microsoft TEAMS

There is no limit to the number of attendees, we would be grateful if you could register your interest so we can share the invite with you.

To register your interest in this event, please send a message via the messaging function on ProContract. The message must include the company name, attendee name and email address.

The deadline for registration to this event is 10am Friday 10th July 2026